Legal Notice
Privacy Policy
How Card Promenade Cradle collects, uses, discloses, and protects personal information for visitors and patrons of our offline poker venue and restaurant.
Introduction and Scope
Policy Overview
This Privacy Policy explains how Card Promenade Cradle collects, uses, discloses, and protects personal information when you visit our website, make a reservation, or attend our venue. We are committed to handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- The policy applies to all visitors to cardpromenadecradle.com and patrons of our offline poker room and restaurant.
- We are committed to handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- This policy does not apply to third-party websites linked from our site.
Effective Date
This Privacy Policy is effective as of 15 September 2026 and replaces any previous version. We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Personal Information We Collect
Information You Provide
We collect personal information that you voluntarily provide when you interact with us, such as when you make a reservation, contact us, or subscribe to updates.
- Contact details: name, email address, phone number.
- Reservation details: preferred date, time, number of guests, and any special requests.
- Communication preferences and feedback.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information about your device and browsing activity.
- IP address, browser type, operating system, and device identifiers.
- Pages visited, time spent on pages, and referring website.
- Cookies and similar technologies (see Cookie Policy).
Information from Third Parties
We may receive personal information about you from third parties, such as reservation platforms or marketing partners, in accordance with their privacy policies.
- Reservation details from booking services.
- Marketing lists from reputable providers, only where consent has been obtained.
How We Use Personal Information
Purposes of Use
We use personal information to provide and improve our services, communicate with you, and comply with legal obligations.
- To process and manage reservations for poker tables and restaurant dining.
- To respond to inquiries and provide customer support.
- To send important updates about your reservations or our venue.
- To improve our website and services through analytics.
- To comply with applicable laws and regulations.
Disclosure of Personal Information
Third-Party Disclosure
We do not sell your personal information. We may disclose personal information to trusted third parties who assist us in operating our website and providing our services.
- Service providers: hosting, analytics, reservation management, and communication platforms.
- Professional advisers: legal, accounting, and insurance providers.
- Government authorities: where required by law or to protect our legal rights.
Data Retention and Security
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Reservation data is retained for a reasonable period to manage bookings and resolve disputes.
- Marketing preferences are retained until you opt out.
- Technical data may be retained for analytics and security purposes.
Security Measures
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest.
- Access controls and regular security reviews.
- Employee training on privacy and data protection.
Your Rights and Choices
Access, Correction, and Deletion
You have the right to request access to, correction of, or deletion of your personal information, subject to certain exceptions under Australian law.
- You may request a copy of the personal information we hold about you.
- You may ask us to correct inaccurate or incomplete information.
- You may request deletion of your personal information where it is no longer needed.
- You may opt out of marketing communications at any time.
To exercise any of these rights, contact us at [email protected] or call +61255504821.
Cookies and Similar Technologies
Cookie Usage
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences.
- Essential cookies are necessary for the website to function.
- Analytics cookies help us understand how visitors use our site.
- You can control cookies through your browser settings.
- For more details, please see our Cookie Policy.
International Data Transfers
Cross-Border Disclosure
Some of our service providers may be located outside Australia. When we transfer personal information overseas, we take reasonable steps to ensure it is protected in accordance with this policy and applicable law.
- We use cloud-based services that may store data in various countries.
- We enter into contractual arrangements with overseas providers to safeguard personal information.
- By providing your personal information, you consent to such transfers.
Contact Us
Privacy Contact
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the details below.
Level 2, 88 Crown Street, Darlinghurst NSW 2010, Australia